Access and Play Requirements
The following information outlines our policies on requirements for accessing the casino.
Admission to the casino is restricted to individuals 19 years of age or older and is subject to ID checks.
We ID check individuals who appear to be under the age of 30.
If 21 years of age or younger, two pieces of identification are required.
Only valid, government-issued photo ID is accepted.
ID presented may be scanned to verify age and authenticity. ID information may be stored for up to 7 days for legal/regulatory reasons.
Prohibited from Access
The following individuals are prohibited from entering the casino and any other gaming area on the property:
- Individuals under 19 years of age;
- Individuals who appear to be intoxicated;
- Individuals enrolled/participating in the self-exclusion program;
- Individuals restricted from accessing the casino as a condition of a court order; and
- Individuals who have been excluded from the site under subsection 3.6 (1) of the Gaming Control Act.
Any of the above-noted individuals identified on the gaming floor will be removed from the gaming premises and will be subject to Niagara Casinos’ Trespass Policy and any related charges/sanctions applicable by law.
Prohibited from Play
The following individuals are prohibited from playing casino games:
- Individuals under 19 years of age;
- Individuals who appear to be intoxicated;
- Individuals enrolled/ participating in the self-exclusion program;
- Individuals restricted from accessing the casino as a condition of a court order;
- Individuals who have been excluded from the site under direction of the Regulator - subsection 3.6 (1) of the Gaming Control Act;
- Officers, members of the board of directors or partners of Niagara Casinos;
- Registered gaming assistants of Niagara Casinos;
- Executives or staff of a trade union who represent or negotiate on behalf of employees employed at the site;
- Employees of registered suppliers who maintain or repair gaming equipment at the site;
- Members or employees of the AGCO;
- Officers, members of the board of directors or employees of OLG, unless exempt by Regulation.
Any of the above-noted individuals identified and found participating in gaming will be removed from the gaming premises and will be subject to Niagara Casinos’ Trespass Policy and any related charges/sanctions applicable by law.
Prize Disentitlement
Individuals prohibited from play are subject to prize disentitlement policies and procedures and are not permitted to win prizes.
Alcohol Sales & Service
Pursuant to the Liquor Licence Act and regulations, Niagara Casinos is prohibited from:
- Allowing persons who arrive intoxicated to enter the premises;
- Sales and service of alcohol to persons under 19 years of age;
- Sales and service of alcohol to persons who appear to be intoxicated;
- Allowing alcohol sold or served on the premises to be removed from the premises; and
- Allowing alcohol purchased or served in another establishment to be brought onto the casino premises.
Smoking/Vaping
Smoking or holding lighted tobacco and the use of E-cigarettes/vaping devices is permitted in authorized areas only. Smoking or holding lighted cannabis is not permitted on casino property.
Electronic Devices
Cell phones, mobile computers, calculators and other electronic or mechanical devices are not permitted at Table Games or Slot Machines.
Photography/Videography
Photography and videography are not permitted in the casino.
Surveillance Monitoring
This property is monitored by video surveillance, facial recognition and license plate recognition technology, and may be used for law enforcement purposes.
Masks or facial coverings which obstruct or conceal identity are not permitted to be worn in the casino, unless approved by Niagara Casinos in advance of entry, pursuant to the Accommodation Policy.
Bag Inspections
All bags and packages are subject to security search and inspection.
Dress code is in effect.
Animals are not permitted to enter the casino with the exception of certified service animals.